Privacy policy
BIBNEST
Effective Date: February 26, 2026
This Privacy Policy describes how BIBNEST ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website at https://bibnest.com/ (the "Website") or purchase our products.
By using our Website or purchasing our products, you consent to the data practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Website or purchase our products.
1. INFORMATION WE COLLECT
1.1 Personal Information You Provide
We collect information that you voluntarily provide to us, including:
Contact Information: Name, email address, phone number, and shipping address Payment Information: Credit card details, billing address, and payment transaction data (processed securely by our payment processor) Account Information: Username, password, and account preferences if you create an account Communications: Any information you provide when contacting customer service or subscribing to our newsletter
1.2 Information Automatically Collected
When you visit our Website, we automatically collect certain information:
Device Information: IP address, browser type, operating system, and device identifiers Usage Data: Pages visited, time spent on pages, links clicked, and referral sources Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience (see Section 7 for details)
1.3 Optional Information You Share
If you choose to provide additional information (such as product preferences, your stage in the motherhood journey, or details shared through surveys, questionnaires, or customer support interactions), we will collect and use this information solely to improve our products and services and to offer you more relevant recommendations. This information is optional and not required for purchase.
2. HOW WE USE YOUR INFORMATION
We use your personal information for the following purposes:
Order Processing and Fulfillment: To process your orders, arrange shipping, and provide customer support Account Management: To create and manage your account, including processing returns and exchanges Payment Processing: To process payments and prevent fraudulent transactions Marketing Communications: To send promotional emails, special offers, and product updates (you may opt out at any time) Website Improvement: To analyze usage patterns and improve our Website's functionality and user experience Customer Service: To respond to your inquiries, requests, and complaints Legal Compliance: To comply with legal obligations, enforce our Terms of Service, and protect our rights and property Product Development: To improve existing products and develop new products based on customer feedback
3. LEGAL BASIS FOR PROCESSING (GDPR)
If you are located in the European Economic Area (EEA), we process your personal information based on the following legal grounds:
Contract Performance: Processing is necessary to fulfill our contract with you (e.g., processing orders) Consent: You have given explicit consent for specific processing activities (e.g., marketing communications) Legitimate Interests: Processing is necessary for our legitimate business interests (e.g., fraud prevention, website analytics) that do not override your rights Legal Obligation: Processing is required to comply with applicable laws and regulations
4. SHARING YOUR INFORMATION
We do not sell, rent, or trade your personal information to third parties. We may share your information with the following categories of recipients:
4.1 Service Providers
We share your information with trusted third-party service providers who assist us in operating our business:
Payment Processors: To process credit card transactions securely Shipping Carriers: To deliver your orders Email Service Providers: To send transactional and marketing emails Web Hosting and Cloud Storage Providers: To host our Website and store data Analytics Providers: To analyze website traffic and user behavior
These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
4.2 Legal Requirements
We may disclose your information if required by law or in response to:
Court orders, subpoenas, or other legal processes Requests from government authorities or law enforcement agencies Situations involving fraud prevention, security threats, or protection of our legal rights
4.3 Business Transfers
If we are involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred to the successor entity. We will notify you of any such change via email or prominent notice on our Website.
5. DATA RETENTION
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specific retention periods include:
Order and Transaction Data: Retained for 7 years for accounting, tax, and legal compliance purposes Account Information: Retained until you request account deletion or as long as your account remains active Marketing Communications: Retained until you unsubscribe from our mailing list Website Analytics Data: Anonymized data may be retained indefinitely for statistical purposes
After the retention period expires, we will securely delete or anonymize your personal information.
6. YOUR PRIVACY RIGHTS
Depending on your location, you may have the following rights regarding your personal information:
6.1 General Rights
Access: Request a copy of the personal information we hold about you Correction: Request correction of inaccurate or incomplete information Deletion: Request deletion of your personal information (subject to legal retention requirements) Restriction: Request that we limit the processing of your information Portability: Request a copy of your information in a structured, machine-readable format Objection: Object to our processing of your information based on legitimate interests
6.2 Marketing Opt-Out
You may opt out of receiving marketing communications at any time by clicking the "unsubscribe" link in our emails or by contacting us at info@bibnest.com. Note that you will continue to receive transactional emails related to your orders.
6.3 How to Exercise Your Rights
To exercise any of these rights, please contact us at:
Email: info@bibnest.com
We will respond to your request within 30 days. For verification purposes, we may request proof of identity before processing your request.
6.4 Right to Lodge a Complaint
If you are located in the EEA or UK, you have the right to lodge a complaint with your local data protection authority if you believe we have violated your privacy rights.
7. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar tracking technologies to enhance your experience on our Website. Cookies are small text files stored on your device that help us:
Remember your preferences and settings Analyze website traffic and user behavior Provide personalized content and advertisements Improve website performance and security
7.1 Types of Cookies We Use
Essential Cookies: Necessary for the Website to function properly (e.g., shopping cart, login) Analytics Cookies: Help us understand how visitors use our Website (e.g., Google Analytics) Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness Preference Cookies: Remember your settings and preferences
7.2 Managing Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies. However, disabling essential cookies may affect your ability to use certain features of our Website. For more information about managing cookies, visit www.allaboutcookies.org.
8. DATA SECURITY
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
SSL/TLS encryption for data transmission Secure payment processing through PCI-DSS compliant payment processors Regular security audits and vulnerability assessments Access controls and authentication mechanisms Employee training on data protection and security best practices
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, and you transmit information at your own risk.
9. INTERNATIONAL DATA TRANSFERS
Your personal information may be transferred to and processed in countries outside your country of residence, including the United States, where data protection laws may differ from those in your jurisdiction.
If you are located in the EEA or UK, we ensure that international data transfers are protected by appropriate safeguards, such as:
Standard Contractual Clauses approved by the European Commission Adequacy decisions recognizing that certain countries provide adequate data protection
10. THIRD-PARTY LINKS
Our Website may contain links to third-party websites, social media platforms, or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
11. CHILDREN'S PRIVACY
Our Website and products are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from a child under 18, we will promptly delete it. If you believe we have collected information from a child, please contact us at info@bibnest.com.
12. CALIFORNIA PRIVACY RIGHTS (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
Right to Know: Request disclosure of the categories and specific pieces of personal information we collect Right to Delete: Request deletion of your personal information (subject to exceptions) Right to Opt-Out: Opt out of the sale of your personal information (we do not sell personal information) Right to Non-Discrimination: You will not receive discriminatory treatment for exercising your CCPA rights
To exercise these rights, contact us at info@bibnest.com. We will verify your identity before processing your request.
13. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. We will notify you of material changes by posting the updated policy on our Website with a revised "Effective Date." Your continued use of our Website after such changes constitutes your acceptance of the updated Privacy Policy.
14. CONTACT INFORMATION
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
BIBNEST
Email: info@bibnest.com
Website: https://bibnest.com/
We are committed to resolving any privacy concerns or complaints in a timely and transparent manner.