Términos del servicio
BIBNEST
Effective Date: February 26, 2026
These Terms of Service ("Terms") govern your access to and use of the BIBNEST website at https://bibnest.com/ (the "Website") and the purchase of our products ("Products"). By accessing or using our Website or purchasing our Products, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website or purchase our Products.
1. ACCEPTANCE OF TERMS
By accessing our Website, creating an account, or placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy. These Terms constitute a legally binding agreement between you and BIBNEST.
If you are using the Website or purchasing Products on behalf of a company or organization, you represent and warrant that you have the authority to bind that entity to these Terms.
2. ELIGIBILITY
You must be at least 18 years of age to use our Website and purchase our Products. By using our Website, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.
3. PRODUCTS AND SERVICES
3.1 Product Information
We make every effort to display our Products accurately, including descriptions, images, materials, and pricing. However, we do not warrant that product descriptions, images, or other content on the Website are accurate, complete, reliable, current, or error-free.
Product packaging and design may change over time. We recommend reviewing the product label and instructions upon receipt of your order.
3.2 Product Availability
All Products are subject to availability. We reserve the right to limit the quantity of Products available for purchase and to discontinue any Product at any time without notice.
If a Product you ordered is out of stock or unavailable, we will notify you and provide a full refund or offer a substitute product with your consent.
3.3 Pricing
All prices are displayed in U.S. dollars (USD) unless otherwise stated. We reserve the right to change prices at any time without notice. The price charged for a Product will be the price displayed on the Website at the time you place your order.
Prices do not include applicable taxes, shipping, or handling fees, which will be added to your total at checkout unless otherwise indicated.
We are not responsible for pricing errors on the Website. If we discover a pricing error after you have placed an order, we will contact you to confirm whether you wish to proceed at the correct price or cancel the order.
3.4 Promotions and Discounts
We may offer promotional codes, discounts, or special offers from time to time. These promotions are subject to specific terms and conditions, may have expiration dates, and cannot be combined with other offers unless explicitly stated. We reserve the right to modify or cancel promotions at any time.
4. ORDERING AND PAYMENT
4.1 Placing an Order
When you place an order through our Website, you are making an offer to purchase the Products. We reserve the right to accept or decline your order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.
You will receive an order confirmation email once your order has been successfully placed. This confirmation does not constitute our acceptance of your order. Your order is accepted when we ship the Products and send you a shipping confirmation email.
4.2 Payment Methods
We accept payment via major credit cards, debit cards, and other payment methods as indicated on the Website. All payments are processed securely through third-party payment processors.
By providing payment information, you represent and warrant that you are authorized to use the payment method and that the information you provide is accurate and complete.
4.3 Payment Authorization
When you place an order, you authorize us to charge the total amount (including Products, taxes, shipping, and any applicable fees) to your chosen payment method. Payment will be processed upon order placement or shipment, depending on the payment method used.
If your payment is declined or cannot be processed, we will notify you and may cancel your order. You remain responsible for any amounts owed, and we reserve the right to pursue collection of outstanding balances.
4.4 Order Cancellation by Us
We reserve the right to refuse or cancel any order for reasons including but not limited to product unavailability, pricing errors, suspected fraud, or violation of these Terms. If we cancel an order after payment has been processed, we will issue a full refund to your original payment method.
5. SHIPPING AND DELIVERY
5.1 Shipping Locations
We currently ship to addresses within the United States. International shipping may be available; please contact us at info@bibnest.com for inquiries.
5.2 Shipping Costs and Delivery Times
Shipping costs and estimated delivery times are displayed at checkout and may vary based on your location, shipping method, and order size. Delivery times are estimates and not guarantees. We are not responsible for delays caused by shipping carriers, customs, weather, or other factors beyond our control.
Please note that business days exclude weekends and holidays.
5.3 Delivery and Risk of Loss
Title and risk of loss for Products pass to you upon delivery to the shipping carrier. It is your responsibility to provide an accurate shipping address. We are not responsible for orders shipped to incorrect addresses provided by you.
If a package is lost, stolen, or damaged during shipping, please contact us at info@bibnest.com. We will work with the shipping carrier to resolve the issue, but we cannot guarantee replacement or refund in all cases.
5.4 Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your shipment through the carrier's website.
6. RETURNS, REFUNDS, AND EXCHANGES
6.1 Return Policy
We want you to be completely satisfied with your purchase. If you are not satisfied, you may return unused Products within 30 days of delivery for a full refund, excluding shipping costs.
To initiate a return:
Contact us at info@bibnest.com with your order number and reason for return We will provide return instructions and a return authorization number Ship the Products back to us in their original, unused condition with all original packaging
6.2 Refund Processing
Once we receive and inspect your returned Products, we will process your refund within 7-10 business days. Refunds will be issued to your original payment method. Please allow additional time for your financial institution to process the refund.
Return shipping costs are your responsibility unless the return is due to our error (e.g., defective or incorrect Products).
6.3 Exchanges
We do not offer direct exchanges. If you wish to exchange a Product, please return the original Product for a refund and place a new order for the desired Product.
6.4 Damaged or Defective Products
If you receive a damaged or defective Product, please contact us within 7 days of delivery at info@bibnest.com. We will arrange for a replacement or full refund, including return shipping costs.
Please provide photos of the damaged or defective Product and packaging to expedite the resolution process.
Hygiene note: For health and hygiene reasons, certain intimate or personal-use items (such as nursing bras or support bands) can only be returned if unused, unworn, and with original packaging and tags intact.
7. SUBSCRIPTION SERVICES (IF APPLICABLE)
If we offer subscription-based services for recurring deliveries of Products, the following terms apply:
Subscription Billing: You authorize us to charge your payment method on a recurring basis (e.g., monthly, quarterly) according to your selected subscription plan Cancellation: You may cancel your subscription at any time by logging into your account or contacting us at info@bibnest.com. Cancellations must be submitted at least 3 business days before your next billing date to avoid being charged for the next cycle Changes to Subscription: We reserve the right to modify subscription pricing or terms with at least 30 days' advance notice. Continued use of the subscription service after such changes constitutes acceptance Refunds: Subscription fees are non-refundable except as required by law
8. USER ACCOUNTS
8.1 Account Creation
You may create an account to access certain features of our Website, such as order tracking, saved payment methods, and faster checkout. When creating an account, you must provide accurate and complete information.
8.2 Account Security
You are responsible for maintaining the confidentiality of your account login credentials and for all activities that occur under your account. You agree to:
Use a strong, unique password Not share your account credentials with others Notify us immediately of any unauthorized use of your account at info@bibnest.com
8.3 Account Termination
We reserve the right to suspend or terminate your account at any time, with or without notice, if we believe you have violated these Terms or engaged in fraudulent or unlawful activity. You may delete your account at any time by contacting us at info@bibnest.com.
9. INTELLECTUAL PROPERTY
9.1 Ownership
All content on the Website, including but not limited to text, graphics, logos, images, videos, product descriptions, and software ("Content"), is the property of BIBNEST or its licensors and is protected by copyright, trademark, and other intellectual property laws.
9.2 Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use the Website and Content for personal, non-commercial purposes. You may not:
Reproduce, distribute, modify, or create derivative works from the Content Use the Content for commercial purposes without our prior written consent Remove or alter any copyright, trademark, or proprietary notices Use automated systems (e.g., bots, scrapers) to access or collect data from the Website
9.3 Trademarks
"BIBNEST" and our logos are trademarks of BIBNEST. You may not use our trademarks without our prior written permission.
10. USER-GENERATED CONTENT
10.1 Reviews and Feedback
We may allow users to submit reviews, testimonials, comments, or other content ("User Content"). By submitting User Content, you grant us a worldwide, royalty-free, perpetual, irrevocable license to use, reproduce, modify, publish, and distribute your User Content for any purpose.
You represent and warrant that your User Content does not violate any third-party rights and that you have the right to grant the license described above.
10.2 Prohibited Content
You may not submit User Content that:
Is false, misleading, defamatory, or fraudulent Contains hate speech, harassment, or discrimination Infringes on intellectual property or privacy rights Contains viruses, malware, or harmful code Violates any applicable law or regulation
We reserve the right to remove any User Content that violates these Terms or that we deem inappropriate, without notice.
11. PROHIBITED ACTIVITIES
You agree not to:
Use the Website for any unlawful or fraudulent purpose Attempt to gain unauthorized access to our systems or networks Interfere with or disrupt the Website or servers Impersonate any person or entity or falsely state or misrepresent your affiliation Use the Website to transmit spam, chain letters, or unsolicited communications Violate any applicable laws, regulations, or third-party rights
12. LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, BIBNEST, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE WEBSITE OR PRODUCTS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF THESE TERMS OR YOUR USE OF THE WEBSITE OR PRODUCTS SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCTS IN THE SIX (6) MONTHS PRECEDING THE CLAIM.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you.
13. DISCLAIMERS
THE WEBSITE AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
We do not warrant that:
The Website will be uninterrupted, secure, or error-free The information on the Website is accurate, complete, or reliable Defects in the Website will be corrected
14. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless BIBNEST, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to your use of the Website or Products, your violation of these Terms, or your violation of any third-party rights.
15. DISPUTE RESOLUTION
15.1 Informal Resolution
If you have a dispute with us, please contact us at info@bibnest.com to attempt to resolve the issue informally before pursuing formal legal action.
15.2 Arbitration Agreement
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.
Any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Website or Products shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association (AAA). The arbitration shall be conducted in the United States, and judgment on the arbitration award may be entered in any court having jurisdiction.
YOU AND BIBNEST AGREE TO WAIVE THE RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION LAWSUIT.
15.3 Exceptions
Notwithstanding the arbitration agreement, either party may seek injunctive or equitable relief in court to protect intellectual property rights or confidential information.
16. GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of the State, without regard to its conflict of law principles. Any legal action or proceeding arising out of these Terms shall be brought exclusively in the state or federal courts.
17. CHANGES TO THESE TERMS
We reserve the right to modify or update these Terms at any time. We will notify you of material changes by posting the updated Terms on our Website with a revised "Effective Date." Your continued use of the Website or purchase of Products after such changes constitutes your acceptance of the updated Terms.
It is your responsibility to review these Terms periodically to stay informed of any changes.
18. SEVERABILITY
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it enforceable.
19. WAIVER
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. Any waiver must be in writing and signed by an authorized representative of BIBNEST.
20. ENTIRE AGREEMENT
These Terms, together with our Privacy Policy, constitute the entire agreement between you and BIBNEST regarding your use of the Website and purchase of Products, and supersede any prior agreements or understandings.
21. CONTACT INFORMATION
If you have any questions, comments, or concerns about these Terms, please contact us:
BIBNEST
Email: info@bibnest.com
Website: https://bibnest.com/
We will respond to your inquiries in a timely manner.